Work order tracking and flexible invoicing are the most important features you need in a billing system. The ability to generate recurring bills for regular service visits is also desirable. You sell both services and parts, and you want to be able to integrate the parts inventory with your billing so that stock is reduced when parts are sold.
Proactive customer relations are the key to generating business. You may want to analyze sales history for trends, spotting customers whose business has slacked off, or to generate a mass mailing to customers who have bought a related service in the past.
You may have a retail store as well as a service department. You would like a Point of Sale program that integrates with the same Accounts Receivable, Inventory and General Ledger program that your service billing program does.
Operational Suite:
Adagio SalesCQ
A great tool for anyone who deals with customers or prospects - Customer Service, Tech Support, Credit, or Sales. Adagio SalesCQ allows you to scan your customer and prospect database for marketing and customer relations purposes, using numerous selection criteria.
Adagio Invoices
Combines unlimited line items, lengthy descriptions and flexible formatting with powerful archival batch management for recurring invoicing and service billing.
Adagio Inventory
A complete multi-location stock management and control system which tracks purchases, receipts, shipments, returns, and adjustments with ease. Inventory supports multiple costing methods and units of measure; LIFO, FIFO, Average, Standard and User Defined Costing are all available. With a 16 character item number in four user-defined segments, most numbering schemes are supported.
Purchase Orders for Adagio
A sophisticated Purchase Order and Inventory Receipts system that integrates seamlessly with Adagio. Create unlimited Purchase Order templates for frequently placed orders. Place multiple sub-orders, multiple vendors in multiple currencies, and/or ship-to addresses on a single order. Import multiple vendor orders directly from Order Entry in a single Purchase Order.
Adagio JobCost
Allows you to profitably measure and track all your jobs or projects. Accurately and automatically recognize revenue as each job progresses, using any of the five recognition methods, including: amount billed and costs incurred to date, on completion of job, percent completion of total cost, percent completion of labour hours, or percept completion of phases/categories.
Adagio OrderEntry
If you sell products as well as your services, consider Adagio OrderEntry as well as Adagio Invoices. Automate your sales order entry and invoicing, giving you the ability to manage backorders, future orders, standing orders, invoices, and credit notes. The module allows for copying and restoring of orders between customers, complete with order re-pricing from inventory as the new order is created. Orders can be imported from external systems, and a complete order, invoice and credit note history is maintained.
Adagio SalesAnalysis
Captures critical sales data at the detail level to allow for refined analysis with online inquiry, statistics, charting, and reporting.
Financial Suite:
Adagio BankRec
A centralized module that tracks your bank balances and lets you manage your cash position. Simply pick up transactions from Adagio Payables and send cash receipts to Adagio Receivables. Automatically reverse NSF checks, accounting for bank fees and client charges. With BankRec, you can reconcile accounts to your bank statement and Adagio Ledger in mere minutes.
Adagio Ledger
Batch transaction management ensures only approved and balanced entries are posted to your accounts. It supports either a 12 or 13 period fiscal calendar, with a year of history and one set of budgets. Every copy of Ledger includes and incorporates Adagio's Financial Reporter, allowing users to create new financial statements by dragging and dropping a range of accounts into a customizable spreadsheet-based report.
Adagio Payables, Adagio EFT add-on
Track amounts owed to vendors and improve cash flow by maximizing early payment discounts. Payables also supports unlimited control accounts and customizable check layouts.
Business Management Suite:
Adagio GridView
The perfect way for staff outside the accounting department to display information from Adagio without giving them access to the full accounting programs.
Crystal Reports for Adagio
The industry standard reporting engine specifically designed to work with your accounting data.